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Privacy Policy

Personal Data

Effective Date: 2 December 2024

This Privacy Policy outlines how Passel Isho collects, uses, discloses, and protects your personal information. We are committed to safeguarding your privacy and complying with applicable data protection laws, including the Personal Data Protection Act 2012 of Singapore.

Personal Data We Collect

We may collect the following personal data:

  • Personal Information: Name, contact details, email address, and other information you provide when you:

    • Create an account

    • Contact our customer support

    • Participate in surveys or contests

  • Usage Data: Information about how you interact with our website or services, such as your IP address, browser type, device information, and browsing history.  

How We Use Your Personal Data

We may use your personal data for the following purposes:

  • Providing Services: Delivering the products or services you request.

  • Customer Support: Responding to your inquiries and resolving issues.

  • Improving Our Services: Analyzing usage data to enhance our products and services.

  • Marketing and Promotions: Sending you relevant marketing communications, promotions, and offers.

  • Compliance with Legal Obligations: Fulfilling legal requirements and regulatory obligations.

 

Sharing Your Personal Data

We may share your personal data with:

  • Service Providers: Third-party service providers who assist us in delivering our services.

  • Legal Authorities: Law enforcement agencies or government authorities as required by law.  

 

Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no security system is perfect, and we cannot guarantee absolute security.

 

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 

 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors an customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much much more. 


To learn more about this, check out our article “Creating a Privacy Policy”.

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